Members of the 2018-19 Board of Directors

Join Our Board of Directors

We are seeking innovative, collaborative, entrepreneurial, and critical thinking individuals to serve as volunteer Board Directors for a two-year, renewable term. We are particularly looking for local residents with expertise in marketing, public relations, human resources, organizational culture, or Board fundraising. Applications are due by Saturday, March 30 2019.

Application Process

If you are ready to apply, please complete and send this application, along with your resume to Community Support Connections – Meals on Wheels and More via email to boardrecruitment@cscmow.org

The Governance Committee will review your application and set up an interview with the Chair and members of the committee.

Following a successful interview, you will be invited to attend a Board meeting. This will allow you and the Board to evaluate fit. 

Upon mutual agreement regarding suitability and completion of Police Records Check for Service with the Vulnerable Sector, the Chair of the Governance Committee will make a recommendation to the Board of Directors. 

About the Board

Our Board functions under a Policy Governance model which focuses on strategic growth, values-based policy development, and accountability to further the mission and vision of the organization. 

We meet the fourth Thursday of each month from September through June from 6:00 – 8:00 pm, excluding December. Special meetings may be scheduled in the summer if required. The date and time of the meeting may change after our AGM in June should Directors prefer. Directors are also expected to actively participate in at least one Board committee and to act as ambassadors for the organization in the community. Annual Orientation Sessions and Strategic Thinking Retreats round out the time commitment, which averages 6-12 hours per month.

Board Members and Dignitaries at 2018’s Mayors for Meals Event

Position Overview

Board members are expected to:

  1. understand the role of CSC, its mission, vision, values, services, and the environment in which it operates; 

  2. remain well-informed of developments within the health care and community support services sectors and at CSC;

  3. represent the best interests of CSC and its clients, irrespective of any special interest or geographic, demographic, or personal constituency;

  4. prepare for and participate in Board meetings and meetings of its committees and subcommittees;

  5. complete tasks and projects assigned to and accepted in a timely manner;

  6. diligently fulfill the fiduciary duties of care, loyalty, and obedience to CSC to the best of their ability, including to:  

    • – disclose and take steps to minimize all conflicts of interest;
    • – fully understand an issue and its consequences before voting on it;
    • – put the interests of the organization before my own;
    • – insist that the Board obtain outside expert advice when necessary; and
    • – vote for spending money or incurring debts only when it supports the mission, vision, and values of the agency, and you reasonably believe CSC will be able to pay for the decision at the present or a future date.

  7. comply with CSC’s Letters Patent, Bylaws, Board Expectations, and other policies of CSC, that apply to Board Directors, in particular Code of Conduct, Conflict of Interest, Complaints & Conflict Resolution, Risk Management, and Roles & Responsibilities;

  8. maintain the confidentiality of CSC’s information and release its content only with the express authorization of CSC or as required by law;

  9. be thoughtful and objective in all CSC-related deliberations and when differences of opinion arise, ensure disagreements remain impersonal;

  10. respect that the Board must speak with one voice, and to not divulge board-level discussions; 

  11. make a personal financial contribution at a level that is meaningful to the Director;

  12. increase awareness of CSC in the community by using opportunities to explain its services and opportunities (donor/volunteer) to relevant audiences; and

  13. focus on the Board’s role of strategic, generative, and fiduciary responsibilities, understanding that the Executive Director is responsible for day-to-day operations.  

Board members at our Souper Sampler and Tacofest fundraising events

Time Commitment

There are a variety of ways your time would be used as a Director:

Kiwanis Club of Kitchener-Waterloo presenting a donation to Board President Anne Tinker and Executive Director Will Pace at the 2018 Volunteer Appreciation Dinner

About Community Support Connections – Meals on Wheels and More

CSC provides a range of supports and services designed to enable people to live at home with independence and dignity. Over 600 local, dedicated volunteers support our staff in serving over 7,500 of our most vulnerable neighbours. Our programs and services support people in four main areas:

CSC is governed by a volunteer Board of Directors. The Board is responsible for developing and ensuring the operationalization of the strategic plan through the Executive Director. 

We have approximately 82 full and part time employees. They coordinate and support the work of approximately 200 brokered workers and over 600 volunteers, who dedicate over 80,000 hours – which is the same as over 40 full time positions – annually. 

We are committed to working with our community to fulfill our mission. We rely on the goodwill and generosity of many groups and individuals – and believe that together we are much more effective and responsive to changing community needs. 

Our partners span a wide range of service sectors including hospitals, faith communities, long term care facilities, fellow ‘community support service’ providers, funders, volunteer centres, social planning councils, neighbourhood associations, municipal, provincial and federal governments, to name a few. 

CSC has an annual operating budget of approximately $4M. 

We receive funding from the Waterloo Wellington Local Health Integration Network, the United Way Waterloo Region Communities, the Municipalities of Cambridge, Kitchener and Waterloo, the Ontario Trillium Foundation, and Service Canada.

Client fees, donations and fundraising complete our operational budget. Donations and fundraising are and will be our primary areas of growth in the coming years. 

In addition to multiple accountabilities to our funders, we report annually to the community about our activities and progress. We also publicize and report on our strategic direction. Click here for our annual reports and here for our current strategic plan.

Application Process

If you are ready to apply, please complete and send this application, along with your resume to Community Support Connections – Meals on Wheels and More via email to boardrecruitment@cscmow.org

The Governance Committee will review your application and set up an interview with the Chair and members of the committee.

Following a successful interview, you will be invited to attend a Board meeting. This will allow you and the Board to evaluate fit. 

Upon mutual agreement regarding suitability and completion of Police Records Check for Service with the Vulnerable Sector, the Chair of the Governance Committee will make a recommendation to the Board of Directors. 

Community Support Connections