COVID-19 (Coronavirus) Response
Updated February 18, 2020
Community Support Connections continues to monitor and assess new developments pertaining to COVID-19 (Coronavirus).
The safety and health of our clients, volunteers, and staff are of paramount importance to us, and we are taking proactive measures to ensure we help mitigate the risks of COVID-19 exposure, and do our part as an organization to ‘flatten the curve’ of the outbreak.
While group services are currently suspended, we are working with recommendations and best practices to provide safe and responsible service delivery in the following areas:
Meals on Wheels (Delivered Monday – Friday to the clients’ doors)
Grocery Shopping (Clients either order from their grocery store online or provide us their shopping list; groceries are picked up and delivered to the clients’ doors)
Transportation (For in-town medical-related appointments, with barriers between clients and drivers installed)
Exercise and Fall Prevention (At-home workouts and Fall Prevention sessions available via video conferences)
Caregiver Support Groups (Via phone or video conferences)
Community Dining (as Online Friendly Connections, an afternoon social group that meets via video conferences)
Friendly Visiting (Via phone or video conferences)
Homemaking Services (Using new, no-contact protocols)
Snow Removal, Yard Work, and Lawncare Services (Using new, no-contact protocols)
Protocols and measures have been enacted to ensure client, volunteer, and staff safety. In addition, our program staff continue to communicate with clients on a regular basis, to ensure their needs are met. New client intakes are being conducted via telephone.
Agency staff who are able to do so continue to work from home, so as to adhere to physical distancing policies as much as possible. Staff can still be reached via e-mail or telephone, and will respond to any questions or inquiries at their earliest possible convenience.
Call our office for more information, or if you’re interested in supporting our services at this time, please donate here.O