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COVID-19 (Coronavirus) Response

Up-to-date as of June 20, 2022

Community Support Connections continues to monitor and assess new developments pertaining to COVID-19 (Coronavirus).

The safety and health of our clients, volunteers, and staff are of paramount importance to us, and we are taking proactive measures during this current wave to ensure we help mitigate the risks of COVID-19 exposure, and do our part as an organization.

We continue to follow all provincial recommendations and best practices to provide safe and responsible service delivery in the following areas:

Grocery Shopping (Clients can either provide us with their shopping list and have their groceries picked up and delivered to their door, or be escorted by a volunteer to the grocery store for an assisted grocery shop)
Meals on Wheels (Delivered Monday – Friday to the clients’ doors)
Exercise and Fall Prevention (At-home workouts and Fall Prevention sessions available via video conferences and in-person where permitted)
Caregiver Support Groups (Via phone or video conferences)
Friendly Connections  (Monday afternoons via video conferences)
Friendly Visiting (Via phone, video conferences, or face-to-face visits)
Transportation (For in-town or out-of-town appointments, with barriers between clients and drivers installed, and mask-wearing being optional)
Homemaking Services and Indoor Home Repair (In-person with physical distancing wherever possible, mask-wearing being optional)
Snow Removal, Yard Work, and Home Maintenance Services (these outdoor services continue as always)

Some protocols and measures, including screeners and physical distancing, remain in place to ensure client, volunteer, and staff safety. In addition, our program staff continues to communicate with clients on a regular basis, to ensure their needs are met. New client intakes are being conducted in person.

Agency staff who are able to do so continue to work from home, so as to adhere to physical distancing policies as much as possible. Staff can still be reached via e-mail or telephone, and will respond to any questions or inquiries at their earliest possible convenience.

Call our office for more information, or if you’re interested in supporting our services at this time, please donate here:

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